Job Listing

Position Title Clinical Program Manager
Pay Rate TBD
Qualifications • Must possess a B.A. or B.S. Degree
• Strong customer drive and dedication to quality and success
• Passion for student teaching, mentoring, and development
• Excellent interpersonal, oral, and written communication skills
• Excellent customer service skills
• Detail-oriented and able to work well independently
• Able to work collaboratively and effectively while handling multiple projects on various timelines in an extremely fast-paced environment
• Flexible with work hours, able to travel, and be able to work on evenings and up to forty percent of weekends/quarters as need arises
• Strong acumen for the healthcare industry, analytical thinking skills, and a strong and dedicated work ethic are required
• Strong public speaker
Prior experience in at least two of the following areas strongly preferred:
- Service line management
- Management of large-scale educational program
- Workforce planning
- Clinical training
- Curriculum development
Duties • Provide direct supervision and support to site-specific operations in executing contractual commitments and program quality standards for the COPE Health Scholars service line(s) in Oahu
• Oversee and mentor the COPE Health Scholars Leadership Team that heavily supports the operations of COPE Health Scholars Programs
• Educate, motivate, and coach program participants
• Maintain COPE Health Scholars Programs and client policies and procedures
• Build and manage relationships with key client executives and staff to ensure program success and development
• Develop a strategic plan to achieve identified contract metrics and service line growth at assigned client site
• Conduct qualitative analyses to effectively report service line impact to client through standardized reporting
• Support performance improvement efforts, including assessment of current program operations and data collection
• Ensure compliance with all local, state, and federal regulations, client site-specific policy and ethical standards through engagement with client appropriate departments
• Develop strong relations with academic and community organizations to recruit culturally and linguistically diverse candidates for COPE Health Scholars service lines
• Manage major projects for additional COPE Health Scholars service lines and consulting engagements, as needed, at assigned client site
• Contribute thought leadership to engagements and organizational knowledge to continually improve work products and enhance value
• Promote employment opportunities at the client site and with COPE Health Solutions to program participants on a quarterly basis
• Mentor program participants to develop a pool of potential candidates for COPE Health Solutions positions
• Represent COPE Health Solutions to the client staff, executives and the participating students
• Represent COPE Health Solutions to academic institutions, government agencies, health care providers and others as needed
• Report to an internal account lead and/or client executives
• Maintain an open line of communication up and down the chain of command including bringing all questionable and at-risk matters to supervisor with an action and/or mitigation plan
• Provide excellence in internal and external customer service
• All other reasonably related duties as assigned
Other salary info
Benefits At COPE Health Solutions our team members are the driving force behind our success, so we’re proud to offer them competitive compensation and industry-leading benefits. Our rich benefits plan is designed to support your overall well being, both in and outside of work. Some of our teams’ favorite benefits include unlimited paid vacation, a yearly stipend for child or household care, a monthly gym allowance and bonus and our annual company retreat.
Address 315 W 9th st
Suite 1001
Los Angeles, CA, 90015 United States
No. of Openings 1
Start Date ASAP
Open Date 01/05/2018
Closing Date 03/30/2018
Job Program FULL TIME
Job Affiliation UH Manoa
Job Number 240699